Privacy Policy

1. Who We Are

METI/IRES is an Indonesian non-profit professional society focused on renewable energy collaboration, knowledge exchange, policy engagement, and member participation. This website supports public information, account registration, membership administration, events, materials, and member-only services.

2. Information We Collect

We may collect the following categories of information:

• Account details, such as name, email address, phone number, password, and institution.
• Membership information, such as selected plan, application status, member role, payment proof, and related notes.
• Profile content, such as avatar images and information you choose to add to your account.
• Technical data, such as IP address, browser type, device information, security logs, and basic website usage records.
• Communications, such as contact form submissions, email requests, event registrations, and support messages.

3. How We Use Information

We use collected information to:

• Create, authenticate, protect, and manage user accounts.
• Provide membership services, including application review, payment verification, renewal, and member access.
• Send account, verification, security, membership, event, and administrative messages.
• Operate member-only features such as documents, events, and organizational participation tools.
• Improve website reliability, user experience, security, and service quality.
• Comply with applicable legal, financial, administrative, and governance requirements.

4. Legal Basis and Consent

We process personal information when it is necessary to provide requested services, manage membership, protect our systems, comply with legal obligations, or pursue legitimate organizational purposes. Where consent is required, you may withdraw it by contacting us, subject to records we must retain for legal, security, or administrative reasons.

5. Cookies and Security Technologies

We use essential cookies and similar technologies to maintain login sessions, protect forms from cross-site request forgery, remember language preferences, and operate the website securely. For more detail, see our Cookie Policy.

6. Sharing of Information

We do not sell personal information. We may share limited information only when needed with authorized METI administrators, service providers supporting our website operations, payment or administrative reviewers, professional advisers, or authorities where required by law.

7. International Access

METI is based in Indonesia, but the website may be accessed internationally. By using the website, you understand that information may be processed in Indonesia or by service providers in other jurisdictions, subject to reasonable safeguards and operational needs.

8. Data Retention

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including account management, membership records, legal compliance, audit, dispute resolution, and security. Payment and membership records may be retained longer when required for financial or organizational accountability.

9. Your Rights

Depending on applicable law, you may request access, correction, deletion, or restriction of your personal information. Some requests may be limited when data is required for security, legal compliance, membership records, or legitimate organizational administration.

10. Security

We use reasonable technical and organizational measures to protect personal information, including authentication controls, email verification, password protection, access restrictions, and security monitoring. No digital service can guarantee absolute security, so users should keep account credentials confidential and report suspected unauthorized access.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after updates means you acknowledge the revised Policy.

12. Contact

Questions about this Privacy Policy may be sent to METI through the official contact details listed on the website.